Focus Group on Healthcare and Patient Portals

As part of this study, we will ask you to log into your patient portal and share your screen. We will be filming and looking at the entire patient portal for its resources and functionality. While we will click into sections and pages that hold personal health information, our focus is not on the health data but on design, navigation, content promotion, usability, tools and resources offered by the organizations. Our research removes all personal information and data. We expect the filming process to take roughly 90 minutes. Pay is $250 by virtual visa.

We will request that you log into the patient portal on your laptop/desktop and then on your smartphone (you will need to download the app prior to the session if you don’t already have it.

We need people with patient portal access to the following companies:

Acension Health
Atrium Health
Ballad Health
Banner Health
Barnes Jewish Hospital
Baylor Scott and White
CHRISTUSHealth
Dignity Health
Geisinger Health
HCA Healthcare
Houston Methodist
Intermountain Healthcare
Kaiser Permanente
Mayo Clinic
Northwell Health
Northwestern Memorial Hospital
Providence Health and Services
Sharp Healthcare
Sutter Health
UCLA Health
Stanford Health
UPMC
University Hospital Health System


Click here to apply