Postal service website focus group


UserWorks, Inc., a user experience design and usability research firm, is looking for people to help evaluate and improve a US Postal Service web application.


We would like to invite you to participate in a remote one-on-one usability test session, which would involve being on the telephone while you work with the website at the same time. This can be completed from the comfort of your home or office. During the session, we will ask you to walk through some activities using the application and give us feedback about your experience. Each session will take about 90 minutes to complete and you would be paid $150 in an Amazon gift certificate for your participation. Your comments and opinions will help improve the website for future users like you.


Who: Individuals whose mail is delivered directly to their mailbox or PO box by a USPS letter carrier


What: A 90-minute usability test session


When: June 18th, 19th, 20th, 21st, 22nd, 25th, or 26th


Where: Remotely from the comfort of your home or office


Click here to apply


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