Privacy Policy

How we collect, use, and protect your personal information

Last updated: October 12, 2025

Introduction

FindFocusGroups.com ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide to us, including:

  • Contact Information: Name, email address, phone number
  • Newsletter Subscriptions: Email address and preferences
  • Contact Form Submissions: Name, email, subject, and message content
  • Recruiter Submissions: Name, email, company, study details, and compensation information

Information Automatically Collected

When you visit our website, we automatically collect certain information:

  • Usage Data: Pages visited, time spent, click patterns
  • Device Information: IP address, browser type, operating system
  • Cookies: Small data files stored on your device (see Cookie Policy below)

How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide and maintain our focus group listing service
  • Communication: To respond to your inquiries and send requested information
  • Newsletter: To send email alerts about new focus group opportunities
  • Website Improvement: To analyze usage patterns and improve our services
  • Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We Do Not Sell Your Personal Information

We do not sell, trade, or rent your personal information to third parties.

We May Share Information In These Situations:

  • Service Providers: With trusted third-party services that help us operate our website (email services, analytics, hosting)
  • Legal Requirements: When required by law, court order, or to protect our rights
  • Business Transfers: In connection with a merger, sale, or transfer of our business
  • Focus Group Companies: When you apply to a focus group, your application information is shared with that specific research company

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Secure server infrastructure with SSL encryption
  • Regular security assessments and updates
  • Access controls and employee training
  • Data backup and recovery procedures

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

Email Communications

  • You can unsubscribe from our newsletter at any time using the unsubscribe link in emails
  • We will honor unsubscribe requests within 10 business days

Data Access and Correction

  • You can request access to your personal information
  • You can request correction of inaccurate information
  • You can request deletion of your information (subject to legal requirements)

California Privacy Rights (CCPA)

California residents have additional rights including:

  • Right to know what personal information is collected
  • Right to delete personal information
  • Right to opt-out of sale (we don't sell personal information)
  • Right to non-discrimination for exercising these rights

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Provide social media features
  • Deliver relevant advertisements

You can control cookies through your browser settings, but disabling cookies may affect website functionality.

Third-Party Links

Our website contains links to third-party websites, including focus group application pages. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

Data Retention

We retain your personal information only as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

Newsletter subscriptions are retained until you unsubscribe. Contact form submissions are typically retained for 2 years.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by:

  • Posting the updated policy on this page
  • Updating the "Last updated" date
  • Sending email notification for significant changes (if you've subscribed)

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

  • Email: contact@findfocusgroups.com
  • Phone: (310) 817-0656

We will respond to your inquiry within 30 days.